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Your Privacy & Data Security at top77 login

When you open an account with us, your personal information—from payment method to login history—stays encrypted and separate from public view.

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top77 login Your Privacy & Data Security at top77 login
REACH OUR TEAM

Privacy Questions & Data Requests

Questions about how we use your data or want to request a copy of what we hold? Our support team is reachable across multiple channels during business hours. Whether you're in Denpasar or Yogyakarta, you can submit a data-access request in seconds and get a response within three business days.

Team online

Live Chat

Open the chat bubble in your account lobby or on this site. Our privacy team responds between 09:00 and 22:00 (GMT+7) on weekdays and weekends.

Email Request

Send your data-access request to [email protected] with your account email. Expect a reply with a secure download link within 72 hours.

Account Settings

Head to Settings > Privacy & Security inside your account to review stored contact details, connected payment methods and login history instantly.

SECURITY & TRANSPARENCY

How We Keep Your Data Safe

Every deposit through DANA, OVO, GoPay or QRIS is tokenised before it reaches our system, so we never see your full payment card or bank number.

Payment Tokenisation

DANA, OVO, GoPay and QRIS transactions are encrypted at the source. Your actual bank or e-wallet credentials never touch our servers.

Session Timeout

Your account automatically logs out after 30 minutes of inactivity on mobile or 60 minutes on desktop to prevent unauthorised access if you step away.

Withdrawal Verification

When you request a payout, we confirm it's from your registered payment method. If details don't match, the withdrawal is held for manual review.

Cookie Consent

On first visit, we ask your permission before setting performance and analytics cookies. You can change cookie preferences in your account settings anytime.

Data Retention

We keep your account details as long as you're active with us. After account closure, transaction records are archived for 7 years where local law requires.

Privacy Change Notice

If we update this policy, we'll email you 14 days in advance and ask you to confirm you've read the changes before your next login.

Frequently Asked About Privacy & Data

Below are the questions we hear most about how we store, use and protect your information.

Yes. Go to Settings > Privacy & Security > Download My Data inside your account, or email [email protected] with your request. You'll receive a secure file within 72 hours containing your profile, transaction history, login records and stored payment methods.

No. We never sell, trade or rent your personal information to third parties. We use your data only to run your account, process payments, prevent fraud and improve our lobby performance. Analytics partners see only aggregated numbers, never your name or payment method.

Your phone number is used for two-factor verification when you log in from a new device, and to send you critical account alerts—such as failed withdrawals or unusual login attempts. Where local law permits, we may also use it to send you notifications about maintenance or security updates.

Transaction records are stored on your account dashboard indefinitely while you're active. After you close your account, we archive those records for 7 years to comply with anti-money-laundering regulations and local law, then delete them permanently.

Your account becomes inactive immediately, and you can no longer log in. Your personal data is anonymised within 30 days, though transaction records remain archived as required by law. You can reopen a new account with the same email after 7 days.

No. Payment processors tokenise your credentials at the point of transaction. We store only a token that links to your payment method, never your actual card number or account credentials. Depends on local law what additional verification we may keep for dispute resolution.

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